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Lisa
Mirza Grotts is the founder of The AML Group, Etiquette and Protocol
Consultants. She is a former director of protocol for the City
and County of San Francisco, and has been featured in the USA
Today, Newsweek, The
Sunday Times, and is a featured guest on many radio and television
programs.
Professional
Biography of Lisa Mirza Grotts
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PHOTO
CREDIT: RUSS FISCHELLA
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 THE
AML GROUP
Founder
& Director
Woman owned etiquette and protocol consulting firm
that was established to conduct seminars in the areas of business
and social etiquette and business and social entertaining. Clients
to date include Fortune 500 companies, colleges/ universities,
trade associations, technology firms, individuals and children.
OFFICE
OF THE MAYOR
Director of Protocol, City
& County of San Francisco
Managed 7 protocol staff and direct reports were
the mayor and chief of protocol. As director, performed a wide
range of protocol services for the city including facilitating
special events such as Herb Caen Day, the US Conference of Mayors
and Fleet Week; Official liaison for the 79 consulates represented
in San Francisco: arranged courtesy calls for their diplomatic
visitors and assisted in the coordination of their National Day
celebrations such as flag raisings and cultural parades; Hosted
foreign diplomats and conducted red carpet ceremonies at SFO for
heads of state and other foreign dignitaries such as Prince Andrew,
The Duke of York, the Prime Ministers of Russia and Jamaica, the
Presidents of Greece, the Philippines and South Korea and numerous
Ambassadors; Organized sister city trade missions to 8 countries
including China, France, Japan, Taiwan, the Philippines and Vietnam.
FHP
HEALTH CARE
Manager, Public Affairs
Managed multi-million dollar public affairs initiative
for large health maintenance organization. Responsibilities included
the development and implementation of all public affairs activity
for the Northern California Region in media and government relations,
community development and internal corporate relations.
SAN
FRANCISCO GIANTS
Manager, Government Affairs
Responsible for the new facilities initiative to
build a baseball stadium in downtown San Francisco. Specific duties
included working closely with the land development team, compiling
analysis of comparable baseball stadiums and gaining community
and corporate support for funding of the project.
CITY
& COUNTY OF SAN FRANCISCO
Administrative Aide, Supervisor
Kevin Shelley
Managed all day-to-day operations with local government,
media and community outreach for Supervisor Shelley. Responsibilities
included drafting legislation, writing briefs for committee hearings,
coordinating all media relations including press conferences,
television interviews and speech writing. Represented the supervisor
at numerous political functions and community events.
PERINI
LAND & DEVELOPMENT COMPANY
Director of Sales, Resort
at Squaw Creek
Responsible for all sales activity of a new multi-million
dollar resort property in Squaw Valley, California. Resulted in
gross sales in excess of $66 million in a 12 month time frame.
PROFESSIONAL
AFFILIATIONS
Certified
Etiquette & Protocol Trainer, The Lett Group, Washington, D.C
Author, "A Traveler’s Passport to Etiquette," 2009
Board of Directors, Museum of Performance and Design, 2009 – 2011
Junior League of San Francisco, Sustainer Council Director, 2009 – 2010
San Francisco Symphony, Opening Night Gala Patron’s Dinner Chair, 2009
President, San Francisco Ballet Auxiliary, 2005 - 2007
San Francisco Symphony, Black & White Ball Dinner Chair, 2004
Narsai’s Taste of The Mediterranean Gala Co-Chair, 2003 – 2007
San Francisco Ballet, Opening Night Gala Chair, 2002
San Francisco Ballet, Fashion Show Chair, 1999
San Francisco Suicide Prevention, Board of Directors, 1990 - 1993
EDUCATION
UNIVERSITY OF THE PACIFIC
Bachelor of Arts, 1984
REFERENCES
The Honorable Willie L. Brown, Jr.
Charlotte Mailliard Shultz
William J. Cumbelich
H. Marcia Smolens
Victor G. Makras
Patricia L. Farrell
Eleanor Johns
The Honorable Anna G. Eshoo
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